Building Materials Survey
HELP US IMPROVE!
We value your business, so it is important to us that you receive the best quality and service that we can offer. Please complete this questionnaire for us. Your comments and suggestions will help us serve you better in the future.

Sincerely,

Tim Goligoski, President
419/897-6000
How Are We Doing?
Quality of products provided?
 Excellent Good Fair Poor
Consistent quality products?
Products are the best value for the price?
Products perform to your expectations?
 
Salesperson responsive to your needs?
 Excellent Good Fair Poor
Responsive to your requests?
In communication and follow-up?
Knowledge about our products?
 
Speed of service?
 Excellent Good Fair Poor
In getting information to you?
At sales counter in yard?
During load-out?

 
Courtesy of service?
 Excellent Good Fair Poor
In receiving product information?
Over the phone, placing order?
At sales counter in the yard?
During load-out or delivery?
 
Accuracy of service?
 Excellent Good Fair Poor
In paperwork and billing?
In receiving the right products/quantities?
Reliable delivery times/dates?
 
Overall service?
 Excellent Good Fair Poor
Experienced personnel?
Product line offered?
Flexiblity in scheduling?
Easy to do business with?
Range of services provided?
Billing procedures?  (tickets/invoices)
Communication over the phone?

Please Provide Your Comments and Suggestions:
First Name:  Last Name: 
Company:
City:
State:    Zip:    
Phone Number:
Date of Service:
Yard #/ Location: