Building Materials Survey

HOW IS THE QUALITY OF OUR PRODUCTS?

Consistent product quality? ExcellentGoodFairPoor

Products the best value for the price? ExcellentGoodFairPoor

Products that perform to your expectations? ExcellentGoodFairPoor

HOW ARE OUR SALESPEOPLE?

Responsive to your requests? ExcellentGoodFairPoor

In communication and follow-up? ExcellentGoodFairPoor

Knowledgeable about our products? ExcellentGoodFairPoor

HOW IS OUR SPEED OF SERVICE?

In getting product information to you? ExcellentGoodFairPoor

At sales counter in yard? ExcellentGoodFairPoor

During load-out? ExcellentGoodFairPoor

HOW IS OUR COURTESY OF SERVICE?

In getting product information to you? ExcellentGoodFairPoor

Over the phone, when you call us? ExcellentGoodFairPoor

At sales counter in the yard? ExcellentGoodFairPoor

During load-out or delivery? ExcellentGoodFairPoor

HOW IS OUR ACCURACY?

In paperwork and billing? ExcellentGoodFairPoor

In providing the right products/quantities? ExcellentGoodFairPoor

In providing accurate delivery times/dates? ExcellentGoodFairPoor

OVERALL HOW WOULD YOU RATE US?

Our personnel? ExcellentGoodFairPoor

Our product line? ExcellentGoodFairPoor

Our flexiblity in scheduling? ExcellentGoodFairPoor

Easy to do business with? ExcellentGoodFairPoor

Our range of services provided? ExcellentGoodFairPoor

Our billing procedures? (tickets/invoices) ExcellentGoodFairPoor

Our communication with you? ExcellentGoodFairPoor

First Name (required)

Last Name (required)

Company Name (required)

Title

Address

City

State

Zip

Telephone

Fax

Email Address (required)

Date(s) of Service

Yard #/Location

Questions/Comments (Please be as specific as possible.)