Testimonials: Building Materials
I have been here to Kuhlman-Yard 4 so many times in the last couple of months, I thought they would get tired of seeing me. From the first to the last visit however, I have had nothing but friendly and courteous faces willing to do what they can to help me. I can have quite a bit of questions and Debbie has been nothing short of amazing in getting them answered. She really has gone the extra mile and with a smile for helping us get what we want. I can’t say enough good things about her. I look forward to doing more business with them in the future and without reservation, would recommend Kuhlman.
I wanted to let you know how much we appreciated the cooperation and friendly service we received from your staff at the Yard 1 store on Kuhlman Drive. We have been working on restoring the brick wall in the Formal Garden at Wildwood preserve and your sales department helped us locate a similar brick that would fit our needs. Your office staff worked with us on billing, delivery, and answered a list of questions/concerns too long to mention here, and your delivery driver not only placed the order exactly where we needed it but also assisted us in moving several other pallets. At every point in this process, which took us several months to complete, we were greeted by your helpful, courteous staff.
I want to thank Kuhlman and Mueller for the training today. Best class and speaker I have attended. First class and great attendance. Keep up the good work.
I write to commend you on the excellent staff you have at Yard 4 on Reynolds Road. No matter what I come in and request, even when I don’t know the name of the item I’m looking for, they always seem to know what I am talking about, and they have exactly what I need. Every member of the staff is helpful when I come in, which is invaluable in the middle of the day when I am so busy. Thank you for hiring such a quality team.
I visited Yard 1 and was helped by polite knowledgeable employees — I found your brick selection to be the best for the price.
I am writing this letter to commend one of your employees, Debbie Wiehl. Debbie went above and beyond helping me select stone for a patio, and giving me the name of a contractor. When I returned to the store to ask about a sealer, she called the manufacturer and helped me with that. I called today regarding staining on the stone from leaves and she again helped me with that. She is extremely pleasant and goes out of her way to help the customer. She is an asset to your company.
This morning after a breakfast presentation, John Kolebeck, a trust officer with Key Bank, sought me out to tell me that he wanted to relay a great experience he had with Kuhlman. He purchased stone for his driveway which was delivered this past Saturday. He said the service was great and the price better than what he has paid in the past. He said everything went well. He wanted to make sure we knew.
We wanted to express our appreciation for all of the help and support that you gave us while we were planning and constructing the Prayer Garden and engraved brick path at Prince of Peace Lutheran Church. We are aware that ours was a very small project, and yet you gave us excellent service and valuable information. Our members are thrilled with the outcome!
Kuhlman taught us about the Symons’ forming systems, which are easy to use and have increased our productivity by at least 50%. Our goal is to be the area’s premier concrete contractor. Kuhlman is helping us to get there.
On behalf of The University of Toledo, thank you for your wonderful craftsmanship in the creation of the Veterans’ Plaza. Your work and care and attention to detail helped to create a special place on our campus and our community. The flood of positive comments and well wishes is ample evidence of the depth of feeling our community has for this very special place. You have made a difference for a lot of people. Thanks to you and employees for creating a lasting tribute to our veterans.
Your help is knowledgeable, concerned and caring.
I am writing today to inform you of my satisfaction in dealing with your staff. I often hear companies talk about customer satisfaction, but I rarely experience it. Your staff really impressed me. Thank you for having employees of this caliber on your staff; they are extremely professional and willing to make the extra effort.
Ray, I would like to take this opportunity to personally thank you for your assistance in refurbishing the City of Maumee’s swimming pool. Your advice, product knowledge, and assistance was invaluable, since this was our first time attempting this. The swimming season was a complete success, a large part because of you, and I look forward to working with you and the Kuhlman Corporation in the future.
Just a short letter to let you know how much we appreciate Jeff Ovens always taking that extra step to make sure everything is in fine order on our job sites. It’s nice working with someone who is so conscientious as Jeff. We have found that you can always rely on him.
In my opinion, your employee went above the call of duty to ensure I received the materials needed to complete my rather small job. She is very knowledgeable and is a definite asset to your organization.
We wish to extend our appreciation to you and your company for the fine service provided by your employees. We initially called to have you match some brick for us and you did a great job for us. We are very impressed with your attention to detail, your promptness of service, and your professional expertise.
One of your folks, went out of his way to take care of a couple of your customers last Saturday. Ron willingly came in to the Reynolds Road store after it was closed late on the weekend. Not your typical response these days from a merchant. For my brother and me, he made an important weekend project possible; we needed that product. For Kuhlman, he upheld the mission it aspires to, and was a good example of going the extra mile for the customer.
The time you spent talking with our apprenticeship students the weeks of March 23 and 30 was very much appreciated. Your expertise in teaching concrete form work made a good impression on the students. Thank you for contributing to our program.